May 17, 2019
This week, Dan Neumann is joined by Joseph Carella — a Senior Instructor and Executive Coach of the Eckerd College Leadership Development Institute in St. Petersburg, Florida. Joseph is also a practicing psychologist and Consulting Psychologist for the Orlando Magic NBA Team and the Tampa Bay Buccaneers, as well as the Senior Consultant for AvoLead, and the Principal Owner for Carella & Associates.
In this episode, Dan and Joseph discuss the ways that an effective leader coaches. Joseph highlights the differences between professional coaching and executive coaching, real-life examples from his work, what it means to hold somebody accountable, how good leaders can set up a positive environment to get the most out of their team, and how to provide corrective feedback. Joseph also provides his insights around both positive and corrective reinforcement through coaching and when you should hold yourself accountable as a leader when it comes to the “underperformers” on your team.
What good leaders should do (and how they can hold their team accountable):
Set the expectations for performance
Provide instruction, guidance, and support
Positively enforce correct performance
Let the person know immediately when they’re not performing up to par and provide corrective actions
Help your team with skill acquisitions
Joseph’s insights around both positive and corrective reinforcement through coaching:
Hold yourself accountable as a leader for creating an environment for your whole team to perform at their best
Review your ideas around the traits you consider to be that of an underperformer (i.e. are they really an underperformer or are they just not matching your expectations?)
Consider how you’re interacting with an “underperformer” — are you only identifying their weaknesses thus creating a demotivating environment?
As a leader, find ways to understand your people and engage with them
If there is truly a performance gap, identify the behaviors that are problematic and the impact that they have on the task at hand, and then allow that person to tell their story, and afterward ask how they’re going to effect this change
Mentioned in this Episode:
Joseph Carella’s Book Picks:
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