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Agile Coaches' Corner shares practical concepts in an approachable way. It is for agile practitioners and business leaders seeking expert advice on improving the way they work to achieve their desired outcomes. If you have a topic you'd like discussed, email it to, or tweet it with #agilethoughtpodcast.

Oct 15, 2021

This week, Dan Neumann is joined by Justin Thatil and Mariano Oliveti, both AgileThought colleagues. They are addressing today a very important topic, which is how to successfully address individual behaviors that might threaten your team’s performance.


In this episode, they dive deep into three efficiency killers: procrastination, avoidance, and delay, while providing strategies and ways to treat these individual behaviors to effectively achieve teams’ goals and objectives.


Key Takeaways

  • When individual behaviors impact team delivery
    • You can’t solve individual behaviors from a team’s perspective.
    • Disruptive individual behaviors can be procrastination, avoidance, and delay.
    • Build to perfection can contribute to delays in delivery.
  • How do you spot efficiency killers?
    • A procrastinator might be someone who is very busy but not with meaningful tasks that will help to achieve the sprint goal.
    • Does someone have difficulties sticking to a productivity system?
    • The daily Scrum is a useful tool to spot disruptive behaviors.
    • Make sure there is safety within the team to call on someone who is struggling.
  • Which are the strategies to treat efficiency threateners?
    • Identify the root cause.
    • If your to-do list is too long, you can split it into the specific goals you want to accomplish in a day.
    • Prioritization is key! Ask yourself: Is this something I need to do right away? Can it be automated?
    • Do the hardest thing first.
  • What happens when it is not clear what needs to be done or what the outcome is?
    • Not starting to work until you have an exact idea of what needs to get done could be a trigger for procrastination.
    • There are intermediate steps too; you do not have to look at the entire journey at once.
  • How to seek continuous improvement?
    • True conversations have to take place, especially when there is a failure in delivery.
    • Inspect the process of the work on a continuous basis.
    • Who can solve the problems that are being encountered? Assign responsibilities.
    • Tackle the problems first.
    • The whole team has to work together.


Mentioned in this Episode:

Take the Stairs: 7 Steps to Achieving True Success, by Rory Vaden

Learn more about Life Coaching vs Agile Coaching:

“Coaching and Agile Coaching: Same Same or Different?”

“Agile Coaching vs. Professional Coaching”

“Are Agile Coaches Really Coaches?”


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