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Agile Coaches' Corner shares practical concepts in an approachable way. It is for agile practitioners and business leaders seeking expert advice on improving the way they work to achieve their desired outcomes. If you have a topic you'd like discussed, email it to, or tweet it with #agilethoughtpodcast.

Mar 12, 2021

This week on the podcast, Dan Neumann is exploring the journey of an agile transformation with Quincy Jordan, a Director in AgileThought’s Innovate Line of Service.


Agile is no longer the new kid on the block. However, when a new organization decides that they want to benefit from adopting an agile practice, they are sometimes not aware that agility is a journey — not something where you install agile and walk away. This sometimes leads them to run into problems early on. In this conversation, Quincy highlights some of these areas and challenges that organizations run into as they go through their agile journey and how to overcome them.


Key Takeaways

Why is it important to understand that agile is a journey?

When it comes to an agile transformation, it is important to understand that you can’t just install agile and walk away it’s a journey

“What other journey takes a linear path? There is no journey that takes a linear path. … So, really why [do] we think agile will be any different?” — Quincy Jordan

How to start your agile transformation journey on the right foot:

Lead with: ‘Why do we want to take this journey, to begin with?”, “Why do we want to go down this agile path?”

Set out to solve a specific set of problems

Identify opportunities you’re looking to create

The benefits of business agility in an organization:

Business agility will allow organizations to move quicker with the market

Those who can learn, and unlearn, and relearn the fastest are going to be the ones to excel the most

You can respond to changes in the marketplace and pivot much faster

Important notes on cultural debt:

Does your current culture allow for a change in culture to take place?

When it comes to an agile transformation, a shift in culture cannot come last because everything else is part of it (and if it does come last, you’re building massive cultural debt)

Deciding is a big indicator of culture

How communication happens can be an indicator of cultural debt

The culture should not be one of ‘burning the midnight oil’ or unsustainable heroics — you get more productivity out of healthy, satisfied employees

What an organization needs to know as they move through their agile journey:

The organization has to become comfortable with being able to move forward with uncertainty (“We’re not going to know everything, every time.” — Quincy Jordan)

When you have an organization that is on the path of an agile transformation, they can adapt a lot better to unforeseen things

Don’t reward what you don’t want to encourage (i.e. rewarding someone pulling off heroics in a pinch — a single star player won’t outdo even a mediocre team that plays well as a team)

A shift in mindset around budgeting, performance reviewers, ‘human resources,’ etc.

It’s important for leadership to regard their teams as their fellow teammates in the organization


Mentioned in this Episode:

Quincy Jordan

Jeremy Bearimy Timeline


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